Position: Director of Product and Tech (Full Time, Remote)

Organization: Pulso

Reports to: Liz Alarcón

Direct Reports: Product and Data Manager, Digital Media Program Manager

Location: Full-time, 100% remote position (from home or co-working space) with occasional travel once every 2-3 months

About Pulso

Pulso is a Latinx-led social enterprise dedicated to raising up and keeping the pulse on nuestra gente. We build deep digital relationships with Latinx folks through their phones in order to transform civic engagement and build political power.

Pulso attracts and engages Latinx folks through our innovative Latinx history and news service, which is based on Facebook Messenger. With this daily relationship and by telling the stories that have shaped our community, Pulso connects U.S.-based Latinos/as/x with our history and encourages subscribers to take action on critical issues, register to vote, and to cast their votes on Election Day.

To see the digitally-based service we’re building, search for “Project Pulso” in the Facebook Messenger app. You can also learn more about our work at https://projectpulso.org/.

Pulso is a project of Accelerate Change (AC), a nonprofit media lab dedicated to catalyzing new scalable and sustainable digital media models for citizen engagement. See “The Secret of Scale” for more on AC’s model for scalable citizen organizing read and see “The Promise of Lean Experimentation” for AC’s approach to experimentation using Lean Startup methodologies and other business strategies, both from the Stanford Social Innovation Review.

About the Position

We’re looking for an experienced digital product leader to guide Pulso’s digital product and tech as Pulso scales. As Director of Product and Tech, you’ll develop and manage digital products, campaigns, and experiments for Pulso in collaboration across multiple platforms (Facebook Messenger bots, Instagram, Snapchat, Tiktok, podcasts, etc.) and teams. This role would be a fit for someone who likes spending their time developing and managing large-scale digital products and campaigns involving a variety of stakeholders, but equally enjoys rigorous experimentation, data analysis, and being in the weeds with digital media tech. We are especially interested in solutions-oriented candidates who are comfortable working in a fast-paced start-up environment as we rapidly scale both our reach and our team.

As Pulso’sDirector of Product and Tech, here’s what you’ll do:

• Own and manage Pulso’s optimization tests across platforms and teams
• Develop and manage cross-platform digital products, including testing new services and offerings for Pulso’s audience
• Lead cross-platform campaigns, including online voter registration (OVR), get out the vote (GOTV), and other impact campaigns
• Oversee the Facebook Messenger bots team, led by Pulso’s Product and Data Manager
• Oversee experiments run by Pulso’s Digital Media Program Manager
• Collaborate with Pulso’s Director of New Platforms and Editorial Director to ensure thoughtful development and seamless execution of all product and tech priorities

What We’re Looking For

We are looking for someone who (required):

• Has 5+ years of experience in digital product development and product management, ideally in a startup environment
• Is proficient in conducting data analysis, designing optimization tests, and managing experiment stacks
• Has experience running A/B tests and implementing digital media campaigns (including builds) using most of these platforms: Instagram, Snapchat, Tiktok, Facebook Messenger bots, and Facebook ads
• Has experience as an effective and supportive manager
• Is committed to advancing progressive social change
• Understands the interests of and issues facing the U.S.-based Latinx community

We prefer someone who:

• Has experience building complex digital content using Facebook Messenger bots
• Has experience leading civic participation campaigns (OVR, GOTV, etc.)
• Is highly entrepreneurial and thrives in a fast-paced, unstructured digital environment
• Is eager to learn, iterate, pivot, and experiment along with the rest of the team 
• Is a team-player, and comfortable working remotely
• Has a sense of humor!

Benefits

• $60,000-$70,000 salary range, depending on experience
• Flexible work hours
• Health care after 3 months, with individual premiums fully covered and cost-share for dependents
• Need-based educational loan assistance after 3 months
• 10 paid vacation days, 6 paid holidays, and 3 paid floating holidays each year
• 5 fully paid sick days and 10 half-paid sick days each year
• 401(k) plan after one year, with 100% employer match on the first 3% and 50% employer match on the next 2%

Apply

To apply, please upload your resume and tell us more about your experience using this application form: http://bit.ly/3aPRUme.

Pulso is incubated by Accelerate Change; Accelerate Change is an equal opportunity employer. We believe that people of color, people from working class backgrounds, women, and LGBTQIA+ people must be centered in the work we do. Hence, we strongly encourage applications from people with these identities, or who are members of other marginalized communities